Executives are judged on the integrity of their field heavies

Senior executives of franchises have a big problem:

They have to rely on their subordinates to “manage” their franchisees.

These middle- and lower-level supervisors can quickly degenerate, self-select or be developed into a cynical prison guard mentality (see Stanford prison experiment).

A publicly-traded company’s market reputation is based on those who act very much like a prison officer screw:

The slang word screw originated in the Victorian era when a prison warder or officer would give a prisoner a pointless task as a punishment.

A well-run Attorneyless Franchisee Network tests and diagnoses all levels of managers.

Some pass the test.

Lots don’t.

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About Les Stewart

Les Stewart is an independent Canadian franchise researcher. He founded the WikidFranchise.org site and the FranchiseFool weblog. Stewart was an expert witness for Ontario's first franchise law. He has his MBA and BA from The University of Western Ontario.
This entry was posted in Attorneyless Franchisee Networks, AFN, Opportunism and tagged . Bookmark the permalink.

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