Les Stewart is an independent franchise industry researcher, a former franchisee, founded the Canadian Alliance of Franchise Operators and is the editor of the FranchiseFool weblog. He was an expert witness in the public hearings that lead up to Ontario’s first franchise law, Arthur Wishart Act (Franchise Disclosure), 2000.
Stewart’s interests focus on investor decision making, reputation mechanisms and human factors (emotions). His work on non-legislative dispute resolution processes continues to garner attention in the United States, Canada, Australia and New Zealand.
Stewart has played the following roles: franchisee (twice), store operating manager (twice), government researcher, policy expert, defendant to 2 tactical lawsuits, financial services fraud investigator, industry student, media gadfly, business consultant and writer.
His first degree was a Bachelor of Hamburgerology from McDonald’s Canada in 1979. Stewart has been referred to as franchising’s Black Swan.
He lives in a small community 100 km north of Canada’s largest city, Toronto with his family and friends. Stewart graduated from The University of Western Ontario (BA, political science, 1983) and the Richard Ivey School of Business (MBA, 1987) in London, Ontario, Canada.
If you have any questions or want to talk, just drop me a line. (1-705-737-4635 or Les.J.Stewart@gmail.com)
- The Whole Nine Yards, Ontario Bar Association (OBA) 9th Annual Franchise Law Conference, October 19, 2009, Toronto, Canada;
- The Midas Decision Puts the Brakes on Releases and Mufflers on Governing Law, OBA Joint Subcommittee on Franchising, February 24, 2010, Toronto, Canada;
- The Art of Marketing, The Art of Productions Inc., March 2, 2010, Toronto, Canada
- International Association of Franchisees and Dealers, 1st Annual Conference, Indianapolis, USA, May 10-12, 2010
Stewart owns Les Stewart Consulting and is available to advise single or groups of franchisees.