Everyone should read this post.
Over at a Blue MauMau post called Power of a United Phalanx, Richard Solomon spells out the facts:
There is one indispensible maxim – no matter what your franchise contract says, no franchisor can force abuse down your throat if he is confronted with a united phalanx of determined franchisees who have provided the resources needed to get the job done.
People who tell you that there is such a thing as “fair franchising” and touchy feely nonsense like that will never be able to lead you to a reasonably safe future. Abusive franchisors don’t give a tinker’s damn about chatters and whiners. They believe their contracts give them the right to do whatever they feel like, and only confrontation can deter the abuse. Abuse always carries with it the generation of additional revenue from the franchisees that they never contemplated when they signed their contracts. Abusive, opportunistic franchisors do not forego revenue streams because some sissy threatened to call them a name or to give them adverse publicity. Only with a united and funded independent franchisee association can you counter these kinds of people.
Do not confuse what I am telling you with an attitude of constant confrontation. The goal is not to have to confront your franchisor. You don’t have to confront anyone who has come to believe that you are a cohesive and organized force that will resist abuse. Being able to confront usually means you rarely need to confront.
You get the peace and profitability you deserve by being ready to go to war (marshaling resources).
Just because you thought you’d be given something should not stop you from defending what is rightfully yours: the fruits of your labour and investment: now and in the future.
phalanx n.1 Gk Hist. a line of battle, esp. a body of Macedonian infantry drawn up in close order. 2 a set of people etc,. forming a compact mass, or banded for a common purpose.