They have to rely on their subordinates to “manage” their franchisees.
These middle- and lower-level supervisors can quickly degenerate, self-select or be developed into a cynical prison guard mentality (see Stanford prison experiment).
A publicly-traded company’s market reputation is based on those who act very much like a prison officer screw:
The slang word screw originated in the Victorian era when a prison warder or officer would give a prisoner a pointless task as a punishment.
A well-run Attorneyless Franchisee Network tests and diagnoses all levels of managers.
Some pass the test.