Is there a way to re-form a franchise management team?

If franchising were like a prison…

maybe Donald Nathanson, MD may have something of value to say.


  1. Organize the franchisors, franchise bar and regulators into a community FIRST (help the structured players).
  2. Try to view franchisees as human.
  3. Change is made one conversation at a time (can only happen one-on-one).
  4. Educate yourself about shame-humiliation and the other 8 affects (try on the Compass of Shame).
  5. Understand everybody’s got to change (try to identify issues).

What do you think?

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