maybe Donald Nathanson, MD may have something of value to say.
- Organize the franchisors, franchise bar and regulators into a community FIRST (help the structured players).
- Try to view franchisees as human.
- Change is made one conversation at a time (can only happen one-on-one).
- Educate yourself about shame-humiliation and the other 8 affects (try on the Compass of Shame).
- Understand everybody’s got to change (try to identify issues).
What do you think?