Les Stewart is an independent franchise industry researcher, a former franchisee, founded the Canadian Alliance of Franchise Operators and is the editor of the FranchiseFool and FranchiseBanker.ca weblogs and an indexed article archive called WikidFranchise.org. He was an expert witness in the public hearings that lead up to Ontario’s first franchise law, Arthur Wishart Act (Franchise Disclosure), 2000.
Stewart’s interests focus on investor decision making, reputation mechanisms and human factors (emotions). His work on non-legislative dispute resolution processes continues to garner attention in the United States, Canada, Australia and New Zealand.
Stewart has played the following roles: franchisee (twice), store operating manager (twice), government researcher, policy expert, defendant to 2 tactical lawsuits, financial services fraud investigator, industry student, media gadfly, business consultant and writer.
His first degree was a Bachelor of Hamburgerology from McDonald’s Canada in 1979. Stewart has been referred to as franchising’s Black Swan.
He lives in a small community 100 km north of Canada’s largest city, Toronto with his family and friends. Stewart graduated from The University of Western Ontario (BA, political science, 1983) and the Richard Ivey School of Business (MBA, 1987) in London, Ontario, Canada.
Stewart owns Les Stewart Consulting and is available to advise single or groups of franchisees.