Journalist Greg Ninnesson reports in Marriage made in Hell for upset pizza franchisees that some of Hell Pizza’s franchisees are not pleased with the new mandatory supply arrangements.
A meeting of several dozen franchisees held in February expressed dissatisfaction with the supply arrangements for their ingredients and other goods.
Previously, each franchisee bought ingredients such as flour, cheese, meat and vegetables directly from independent suppliers on a contract basis.
But in February, TPF set up its own supply and distribution operation and its outlets were required to buy most of their ingredients through that.
The franchisees were concerned about the transparency of the new supply arrangements and the effect it could have on rising food costs.
Maybe forming an independent franchisee association would be a good first step. But you better chip in a few $1,000 each [to start] for the best franchisee-only lawyer you can find.
- Compare the cost to a 1% increase in your Cost of Goods per year. [You don’t honestly think this is the start of the blood-letting, do you?]
This is how I coded the article as it went into the Information Sharing Project:
- Advertising fund put into general franchisor’s coffers,
- Advertising fund use disagreements,
- Franchisee revolt,
- Franchisor owns more than one system (subsidizes loses from cash cow)
- Gouging on supplies,
- Profits from one franchise system sucked out to subsidize another one,
- Supply margins are a hidden added royalty payment,
- Must buy only through franchisor (tied buying), and
- Veil of secrecy.
Kickbacks, listing fees, volume discounts, co-op $, etc. are a beautiful thing to behold: If you are the franchisor.
- Were you promised that volume buying through a franchise would actually save you money?
- Sole Sourcing Requirements
- Lack of Accountability of Advertising Fund